Why job duties matter
A janitor or custodian claim should describe the work that was actually being performed, not just the job title. Relevant tasks may include lifting, repetitive cleaning, slips, chemicals, and work across multiple areas.
Task-specific evidence questions
- Lifting: record how often the task occurs, the physical or environmental demand, and what document or witness can confirm it.
- Repetitive cleaning: record how often the task occurs, the physical or environmental demand, and what document or witness can confirm it.
- Slips: record how often the task occurs, the physical or environmental demand, and what document or witness can confirm it.
- Chemicals: record how often the task occurs, the physical or environmental demand, and what document or witness can confirm it.
- Work across multiple areas: record how often the task occurs, the physical or environmental demand, and what document or witness can confirm it.
Records that can make the work story clearer
- Assignment sheet, chemical/sds records, incident report, equipment record, and supervisor messages.
- A job description plus a plain-language list of the tasks actually performed.
- Medical restrictions that can be compared with those tasks.
- Denial, treatment, payment, or return-to-work notices.
Questions to separate before a consultation
| Question | Why it matters |
|---|---|
| Who employed or controlled the work? | Staffing, contractor, gig, union, or multi-employer arrangements can create threshold questions. |
| What exact task or exposure preceded the condition? | The job title alone does not establish how an injury happened. |
| Do restrictions match the actual job? | A generic work release can miss the lifting, driving, standing, reaching, or safety demands of the position. |
| Was another company or driver involved? | A third-party claim can exist separately from workers’ compensation in some situations. |
State or federal program first
Coverage, reporting, medical rules, and benefits depend on the state or federal program handling the claim. Use the responsible official agency before relying on a national summary.