Glossary

Nurse Case Manager

a person who may coordinate treatment and communication

What nurse case manager means

In workers compensation, nurse case manager generally refers to a person who may coordinate treatment and communication. The exact use of nurse case manager can vary by state or federal program.

Why nurse case manager matters

  • Nurse Case Manager can affect benefits, deadlines, medical authorization, or settlement discussions.
  • The phrase nurse case manager may have a specific statutory meaning in one state.
  • Ask whether nurse case manager appears in a notice, medical report, settlement document, or hearing order.

Question to ask

If nurse case manager appears in your paperwork, ask a licensed attorney or official agency contact what it changes in your claim.

Where you may see nurse case manager

  • Denial letters or benefit notices that mention nurse case manager.
  • Medical reports and work restriction forms using nurse case manager language.
  • Settlement papers, hearing orders, or agency forms that define nurse case manager.
  • Attorney fee agreements or consultation notes discussing nurse case manager.