Start with the issue actually in dispute
Surveillance video in a claim is mainly a problem of context, accuracy, and consistency with medical restrictions. Build the file around the written notice, dated record, or event that created the problem.
Documents to gather
Surveillance notice or description, activity context, medical restrictions, job duties, and timeline.
Questions to answer before acting
- What changed, on what date, and who made the decision?
- Is there a written notice or only a phone conversation?
- Which medical, wage, employment, or incident record directly addresses the dispute?
- What state or federal agency procedure controls the next step?
- Is there a separate employment, third-party, leave, or discrimination issue that should not be mixed into the workers’ compensation question?
Important caution
A short video clip may need context; do not speculate about what exists or who recorded it.