Start with the issue actually in dispute
Car crash while working is mainly a problem of work purpose, vehicle evidence, and possible third-party claim. Build the file around the written notice, dated record, or event that created the problem.
Documents to gather
Crash report, route or dispatch record, employer vehicle information, medical records, and insurance correspondence.
Questions to answer before acting
- What changed, on what date, and who made the decision?
- Is there a written notice or only a phone conversation?
- Which medical, wage, employment, or incident record directly addresses the dispute?
- What state or federal agency procedure controls the next step?
- Is there a separate employment, third-party, leave, or discrimination issue that should not be mixed into the workers’ compensation question?
Important caution
A work-related crash may involve workers’ compensation and a separate motor-vehicle liability claim.